In short, our first 36 hours or so was a nightmare and very much in line with an article we read later describing how people are "taken hostage" who visit these places. If you receive a call, even if it appears to be from us, hang up immediately and call us back at 1-800-292-9446. Its sleazy. Opportunities - Vida Vacations Careers No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Thank you, you have successfully subscribed to our newsletter! Welcome to personalized travel perfected. It's hard to believe you're actually defending a well documented scheme to defraud and claiming the high moral ground to boot. This entire contract was achieved via lies and deception. Being skeptical, I asked how my wife and I knew for sure that these numbers were real. We have now gone on Ebay and other resale websites and see that the prices quoted us and given to us on a print out are not true. But to challenge their deceptive sales practice WITH PROOF they just babble about how you need to learn to enjoy a product they had to lie to get you to buy. Unsubscribe easily. Fraud will invalidate a contract. Also, we are from Argentina, and we didn`t get a Spanish language contract neither. If Vida is truely the good corp. citizen that it purports to be in all of its advertising and philanthropic endeavors, then your decision to finally do what's right should not be a difficult one. So think about it. In fact, i have just seen the youtube video the philanthropist and his mayan empire, which is an indicment of the entire fraudulent mayan sales process. without access at all to most states and lots of countries. Upon instructiion from bona fide rental-sales finance manager, I was instructed to bank wire nothing but all $7,750.00 us cash to reserve 5 luxury weeks vacation at the grand luxxe residence club in cancun for dates 07/03/22 thru 07/10/22. So basically, the cost would only be the difference between the two which would be less than 7, 000 dollars total price. Want to know more or reserve your stay? Unbelievable! Surely this post will be followed by a standard copy/paste comment from Alin Gines stating how they what to work with us so we can enjoy the benefits of our agreement, not the benefits vida presented to me the day I bought. We have emailed a demand to refund directly to VidaVacation as internet instructs. Not sure what our options are at this pointdo we just not pay? Luxury destinations: Vidanta - Vidanta Its a vicious circle and we are stuck in the middle. I don't think so, with the level of collusion they employ they deceive masses of unsuspecting consumers, its an unfair advantage .Especially when they incorporate partnerships with Cirque du Soleil, Jack Nicklaus, Greg Norman ect. They think that by threatening us with legal consequences we will cower and go away. The value-added packs included a 750ml bottle of Del Maguey Vida de Muertos mezcal and four copitas. That club freedom is useless unless you are a millionaire. The Mayan enabled their sales teams to pitch us rental income all the while knowing it would never work. We are now filing a claim with BBB, and will next contact PROFECO (Mexico's Consumer Protection Agencies that licenses Timeshare operators) to cancel the contract. Customer Service department has addressed our issues satisfactorily. Back to commitment, you are committed to customer acquisition that's clear. They used the same tactic with us, since I speak English the sales representative tried to use me to verify his statements but it was very tough to concentrate on our 2nd old daughter who needed to be taken care of and also to read a contract in English meanwhile be holding a verbal conversation in Spanish. Thank you for your time and we look forward to hearing from you soon. Luxury destinations: Vida Vacations. Saturdays: Sent emails, nothing in return. You are welcome to leave any printed materials at the check-in desk at the location, during my state. In my opinion this is a nice resort, unfortunately they are liars and thieves. Our goal is to make sure you get the most out of your membership. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/3-mayan-palace-timeshare-complaints/ Then told how to leave, unescorted, back to shuttles. This would likely take eight months to two years of hearings to conclude, some of which would require the plaintiffs attendance. In other words, the sales people can demonstrate the product, you think you're going to get that product, but you won't. I also asked for a copy for our records. Due to the facts weve presented this is the only conclusion one can draw. The part aggravating, part comical aspect of all this is that the property was most impressive (though not exactly cheap; we wondered how the families with small children did cost-wise). Hopefully, this helps someone save their money. The sales representatives said we would get the money every year, no problem! Submit a complaint and get your issue resolved. We don't want to donate and take the chance that Make a Wish Foundation doesn't know anything about the program, and we do not receive the $5000 as was stated to me once all 10 certificates have been auctioned off. (Kudos to the sales staff. How To Cancel A Vidanta Timeshare Contract? - Guide 2023 Desired outcome: So, thinking it was a good deal I bought it. Read full review of Vida Vacations and 1 comment, Read full review of Vida Vacations and 3 comments, 100 yr contract does not have Profeco registration #, Read full review of Vida Vacations and 5 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. On Wednesday, the city voted . After check-in: Greeted by personal concierge, given potent drink, do not drink it until after you decline free breakfast and 1-hour presentation booking slot, even if they insist that you must attend. Thanks BBB for following up on this complaint and posting my review. We are supposed to get 10 certificates this year and an additional 10 certificates next year which could bring in $10,000 in 2 years. My husband and I purchased with Vida Vacations Club-Bliss Resorts in Mexico and have now found out with the help of family members that we were given two contracts, one for 10 years and one contract for 100 years. As I mentioned to you yesterday Vidas position will always be burdened with the actual truth. How do I know I can trust these reviews about Vida Vacations? The seller then proceeded to tell us that we could exchange with their program for city locations at a very low price of 299 dollars for the week. Anyone who has been on a Mayan sales presentation in the last 10 years can attest to the fact that rental income is a huge part of their presentation. We were told we were chosen because we live in Washington State, and they wanted more people from our State to check out the Vidanta properties. The complaint has been investigated and resolved to the customers satisfaction. vidavacations.com, vidanta.com, grupovidanta.com, and vidapayments.com Please forward any information that you receive from suspected scammers to customerservice@vidavacations.com or call us at Your satisfaction is our priority, and we want nothing to come between you and your next great vacation. I was given a Reservation # 5258389 confirming rentals of 5 Units at the Grand Luxxe Residence Club for dates 07/03 thru 07/10/22. For over 45 years, Vidanta has been involved in designing, constructing, financing, and operating hotels, resorts, cruises, and more. Our Customer Care Center is always happy to answer any questions you might have or help you book your next vacation. Vida Longevity Fund Omissions in Offering Materials Class Action Another part of the deception was the opening price was $50, 000, turns out this was an inflated price. We found out from Mexican family members during Christmas that it is also ILLEGAL IN MEXICO to not have spanish language contracts especially for mexicans on national territory as the law clearly says. Unfortunately the saga with Vida vacation goes on another day.We are trying to resolve this offline but Vida insists that they are within there legal rights to support a process that trains sales reps to present benefits such as rental, resale and now there latest scam is presenting their Private Residence Club as deeded property, another lie. So the moral of the Mayan story is listen to their lies or anyone whom they recommend and you'll be fine. VidaOwners.com
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