Once a program begins playback, hit theOKbutton on your Xfinity remote to pause it. Once a program begins playback, hit the OK button on your Xfinity remote to pause it. The process is easy if you know the detailed steps to take. @user_69e9f1 Hello and thank you for reaching out over our Xfinity community Forum. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption. Know How to Turn Off Closed Captioning on Peacock? Customer: . Disable closed captioning. Great, my wife likes to have subtitles on, but I don't like them when I watch the game. Is it missing? The tiny subtitles are on all the peacock shows that I've watched on the xfinity flex platform. Therefore, youll find it extremely easy to locate the subtitles button if youre busy watching a movie or show on Peacock TV using your computers browser. How to turn off closed caption on Peacock on IOS devices? I CAN'T get to CC on Peacock. Is it lagging? The instruction I found online earlier today said to "press on the remote." You can decide to disable Caption or customize the feature. Absolutely useless to me as I have vision problems that don't allow me to read the cc. This will bring up information about the show that you're watching. You will be able to see different options. How to turn on closed captioning comcast remote Steady rain in afternoon. Adjust Closed Captioning on Android Devices - Xfinity Support Closed captioning is a great feature for those who are hard of hearing or who want to improve their understanding of a television program. Friday: Morning showers. If you're watching a show on Peacock and you want to turn off the closed captioning, there are a few different ways that you can do so. Disclaimer: Some pages on this site may include an affiliate link. Some models provide an MTS, SAP, or AUDIO button on the supplied remote control. Here we have explained in detail all the steps you need to take to disable closed captions on Peacock using the app: You need to open the Peacock App and then click on Settings. Related Read: Why are dentists closed on weekends? I went to settings and clicked. Is there a way to turn on closed captioning by default instead of doing it one by one? Hope it helps everyone else. Everything I have tried just exits the Peacock App. If you're still having trouble, you can also try turning off closed captioning in your browser settings. Peacock App FAQs - Xfinity Support Please be aware that some channel manages their own content programming, including closed captions on content. Comcast Customer Service supports TTY/TDD. (This was another solution mentioned in forums for peacock issues. Depending on the device you are using, this connection can grow unstable at any given time. In your browser window, in the corner on the left, click on an icon, which will be labeled Comments. The text will be yellow if you move over it with your cursor. Most newer-model TVs with stereophonic sound systems are able to receive a Second Audio Program (SAP) which provides enriched verbal descriptions of what is heard and seen on a TV's primary audio and video channels. "Another way to turn off closed captioning is to go into the app's general settings. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Keep checking for updates to ensure you have the latest version on whatever device you are using. Any ideas why my closed caption doesn't work on Peacock? Slide the on/off toggle to On. One of the primary reasons behind Peacocks popularity is due to its user-friendliness, as well as its minimalist and intuitive user interface. Press what button on which remote? I access Peacock via the voice remote. Swipe up from the bottom of the phone screen (or click anywhere on the screen) to pull up the play option. https://www.peacocktv.com/help/article/subtitles, Press select or down (while watching a video). 1 Turn the TV box off and leave the TV on. For me the conversation icon is on the bottom left and then I selected English subtitles. @fayjoe1 wrote: How do we turn this eature on? While watch a show hit center button, left arrow then down arrow. In the new window that appears, find the "Privacy & Security" section and click on "Content Settings.". This text is called closed captioning, and its there for people who are deaf or hard of hearing. Click on the icon named "text bubble," which is, in this case, the subtitles button. Continue with Recommended Cookies. Its aggravating. Did you try resetting your box to ensure it is up to date? Hit "menu" until the screen goes black, then power on the box. Simply turn this option off and the closed captioning will be disabled. There is no foolproof way to get rid of closed caption on peacock, but users can employ a few methods to try to minimize its presence. If the subtitles dont load, make sure to refresh the browser and check again. Scroll to the left to the text bubble icon to select your preferred language option in subtitles. Then, please unplug your device, wait 60 seconds and plug it back in. The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. However, controlling it may differ based on the remote or device used. However, if youre using a device like an Android TV or an Amazon Fire TV Stick, then youll need to enable subtitles and closed captioning manually. Just find the right menu in the interface of the website and you can customize your movie viewing experience. Once you select this option, the CC should no longer appear on your screen. High of 59 . THE #2 BR HAS THE SAME PROBLEM WITH A SATELLITE BOX. Navigate to the Subtitles button using your remote and choose whether you want to turn them Off or On. All you need to do with a Roku device is use your remote to access subtitles. Use the Closed Captioning button on your TV's remote. Use the navigation arrows on the remote to select Setup. Choose the title you would like to stream and select it. if on the X1 set top box app, after the actual show begins not the commercial, press down and then left to the icon that looks like a cartoon's speech bubble. This also helps out those who are not born in America or whose primary language isnt English or who are deaf. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. in the container file, without any external files. Open the Android Peacock TV app and sign in to your Peacock TV account. Contact Us | Privacy Policy | TOS | All Rights Reserved, I cant change the OFF to ON for Subtitles. However, it might be challenging to keep track of the dialog unless you use headphones. Are you a Peacock subscriber wondering how to turn off closed captioning on Peacock? Embedded subtitles, or hard subtitles, are a subtitle attachment method in which the subtitles are embedded in the video image itself (that is before you start watching it) and cannot be removed from it in any way afterward. Nothing will get rid of closed captioning on Peacock. 2. The Peacock X1 app worked well initially but the captions appeared, possibly after an update to the app, and now shows are virtually unwatchable! @ComcastJessie That doesn't work---With Xfinity you can't 'scroll down with the Peeacock app to get rid of closed captioning. Having trouble getting cc on Peacock tv. Pause the video. If I am successful turning that off per the instructions, exit the app, wait a few minutes then go back in the app, the closed captioning is back on again. Your screen will show various options. Move the highlight over to the caption icon, click and select ON. We are more than happy to assist you with getting your features working while watching Peacock. Continue with Recommended Cookies. Subtitles to None, doesn't work.. One is to ensure that their video player is set to a high-quality setting; this may result in less need for closed captioning, as the dialogue will be more distinct. would be nice if I didnt have to do that. You should change the channel and trigger the changes. Managing subtitles on Peacock TV is straightforward, and well guide you through all the steps. This guide is very useful, At night when my family is asleep and I have to turn down the volume of the TV, that's when subtitles are useful. Call 711 for Customer Service if you are deaf, hard of hearing or have a hearing or speech disability. We cover the latest information on streaming services to help you replace expensive cable subscriptions. You can watch all the great content anywhere using your iPhone if you download the iOS Peacock app from the App Store. But you can only use the Firestick remote control to do that. So, you are the one to determine whether you need closed captions when watching Peacock content or not. Have you ever tried watching a movie, and the traffic outside is too loud, or someone is making noise in the kitchen? Closed captions are great for people who are deaf or hearing impaired or have trouble understanding a language. Hello, @daveingeb. It is on automaticcally on all other Comcast broadcasts/channels as well as on Netflick and other channels that I watch through Roku. It will largely depend on the device you are using. Tried Guide, up, down arrows, etc. One of those options will be "Turn off closed captioning.". You can change the. Click on a language to turn on. 5. I have tried using the up arrow. Please let us know if you have any other questions. How to ENABLE or DISABLE SUBTITLES in PEACOCK? - YouTube I am on Peacock and want to get closed captioning. I see the I hate closed caption! In the Setup Menu, locate the option for Closed Captioning Setup. Same thing for me. At Peacock, we're committed to supporting our customers with accessibility needs and to making our website and products easier for everyone to use.
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